FAQ

Nursery:

The 12x20 is our most popular size for a chair in a nursery! You can also use the 12x20 or the 12x16 option in a crib.

Twin Bed:

1. You can put a 12x20 size pillow in front of a standard sham a euro size pillow.
2. You can put a 16x24 size in front of a standard sham for a bolder look.

Day Bed:

1. A 14x36 size is a nice long lumbar that can go in front of standard shams, euro shams or 22x22 throw pillows.
2. A 16x24 size can also be a large enough scale pillow to accompany accent pillows behind it.

Full/Queen Bed:

1. You can put a 12x20 in front of a few 22x22 throw pillows on the bed.
2. A 16x24 size can also be a large enough scale pillow to accompany accent pillows behind it.
3. A 14x36 size is a nice long lumbar that can go in front of standard shams, euro shams or 22x22 throw pillows.

King Bed:

1. A 16x24 size can also be a large enough scale pillow to accompany accent pillows behind it.
2. A 14x36 size is a nice long lumbar that can go in front of standard shams, euro shams or 22x22 throw pillows.

You can cancel your order up to 48 hours after purchasing. Due to the nature of our personalized items, after 48 hours we may have already started preparing your item.

Due to the nature of our embroidered and personalized items, we recommend hand wash and spot cleaning to avoid wear and tear of the embroidery. Do not put your pillow covers in the dryer.

Our baby outfit sets can be machine washed and dried but remember to close the magnets on the outfit prior to putting it in the machine.

You can find the status of your order by putting in your email and order number to this page - Order Status.

Unfortunately we do not take customer provided items. We would hate to ruin an item we cannot replace. On the bright side - we've curated what we think is a versatile option of colors so we're sure you can find something for your space!

Due to the nature of personalized items, all personalized pieces cannot be returned. If there is something wrong with your order though, please reach out to us at info@shoprooneyhome.com.

Any non-personalized items can be returned within 15 days of receipt of items. You will receive a refund for your items, minus the cost of shipping to return.

If you would like to initiate a return of non-personalized items please reach out to us at info@shoprooneyhome.com and include the below information. Once we have this we will send you a return label. We will refund the cost of your item(s), minus shipping, once we have received the goods.

• Order Number:
• Reason for Return: